Last night I went to pick up my virus software at FedEx and because of some sticker HP put on it they couldn't release it to me over the counter. Stupid! Oh well it is getting sent back to them, and I will just get a refund and buy it elsewhere. The major problem is that delivery of the computer will be conducted the same way, no redirection, no picking up at the counter, no way to get it except to take time off of work to be at home and wait for it. Well they tried to deliver my computer today, and I wasn't there to get it. Needless to say I am working from home tomorrow morning so that I can be there to meet it! It is just so stupid.